Support Centre

Thuraya SatSleeve+ | Network & Optimising Connection

Last Updated: Oct 22, 2019 04:06PM IST
The Thuraya SatSleeve works in satellite mode throughout the whole coverage area of the Thuraya satellites which cover two thirds of the globe (140 countries).

View Thuraya Coverage > 

The Thuraya SatSleeve uses satellite communications which requires direct line of sight to a Thuraya satellite.

To achieve the best connection, please take care of the following:
  • Use the SatSleeve in a place with no obstructions such as high buildings, tall trees, and mountains which may obstruct the line of sight with the satellite.
  • In order to connect to the satellite network, the SatSleeve needs to receive the GPS location data first. This may take a few minutes if the product is used in a new location.
  • Always fully extend the antenna when using the SatSleeve for optimum connectivity.

Contact Us

4411a3d4a118ad93098a35965e0d4a60@globaltelesat.desk-mail.com
http://assets2.desk.com/
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